Refund Policy
Thank you for your interest in miacoloring.com! We want you to be completely satisfied with your purchase of our digital coloring pages. However, due to the nature of digital products, we have the following refund policy:
Refunds are not offered for:
- Downloaded files: Once a coloring page has been downloaded, it cannot be returned or refunded. Please take advantage of the preview images available on our website before making a purchase.
- Change of mind: We encourage you to carefully review the product descriptions and preview images before purchasing. We are not able to offer refunds for change of mind after a purchase has been made.
- Technical issues: We strive to ensure our files are compatible with most devices and software. However, if you experience technical difficulties downloading or printing our files, please contact us at contact@miacoloring.com for assistance. We will do our best to help you resolve the issue, but we may not be able to offer a refund unless the issue is on our end.
We may offer a refund in the following cases:
- Duplicate purchases: If you accidentally purchase the same coloring page twice, we will be happy to issue a refund for the duplicate purchase.
- Incorrect files: If you receive the wrong coloring page file due to an error on our part, we will be happy to provide you with the correct file or issue a full refund.
- Technical issues on our end: If we are unable to resolve a technical issue related to our files, we will issue a full refund.
To request a refund:
Please contact us at [your email address] within 7 days of purchase and explain the reason for your request. We will review your request and respond within 5 business days.
Additional Notes:
- We reserve the right to modify this refund policy at any time without prior notice.
- This refund policy does not affect your statutory rights as a consumer.
We hope this refund policy is clear and helpful. If you have any questions, please do not hesitate to contact us.